Luxury Travel Experiences Tailored Just for You

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our travel planning services, process transactions, send you technical notices and support messages, and communicate with you about our services.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Concierge Travel Advisors provides luxury travel planning and concierge services. We assist clients in planning and booking travel arrangements, accommodations, and experiences.

Client Responsibilities

Clients are responsible for providing accurate information, making timely payments, and adhering to travel requirements and restrictions of their chosen destinations.

Booking and Payment Terms

All bookings require a deposit and are subject to our cancellation and refund policies. Full payment is typically required 60 days prior to departure.

Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance to protect their travel investment.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for circumstances beyond our control, including but not limited to weather, natural disasters, or supplier failures.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better user experience and allow certain features to work properly.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies: These help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies: These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.

Third-Party Cookies

We may use third-party services such as Google Analytics, which may place cookies on your device. These services have their own privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Digital Millennium Copyright Act Notice

Concierge Travel Advisors respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Claims

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our website, please notify our copyright agent.

DMCA Takedown Procedure

To file a copyright infringement notification, you must provide a written communication that includes:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authorization

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified by the DMCA.

Contact Information

DMCA notices should be sent to: [email protected]

General Data Protection Regulation Compliance

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contractual necessity for providing travel services
• Legitimate interests for business operations
• Legal obligations for financial record keeping

Your Rights Under GDPR

Right to Access: You can request information about the personal data we hold about you.

Right to Rectification: You can request correction of inaccurate personal data.

Right to Erasure: You can request deletion of your personal data under certain circumstances.

Right to Data Portability: You can request a copy of your data in a structured format.

Right to Object: You can object to processing of your personal data for marketing purposes.

Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Travel records are typically kept for 7 years for tax and legal purposes.

International Transfers

When we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your privacy rights.

Contact Our Data Protection Officer

For any GDPR-related questions or to exercise your rights, contact us at: [email protected]